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A Message from the City

By March 19, 2020October 1st, 2020No Comments

A Message from The City

Mercer Island Youth & Family Services (MIYFS) continues to provide vital services that are important to you during the COVID-19 outbreak. MIYFS is committed to providing crucial emergency & family assistance, mental health counseling for youth, families, individuals and senior citizens – these are more relevant now than ever before.

While our workplace has changed, MIYFS remain Here to Help all Islanders. Read below to learn about our adjusted operations. Stay informed through the City’s online engagement site: Let’s Talk Mercer Island.

Helping Hands:

As caring and compassionate Island neighbors, here’s how you can help if you are able:

  1. Donations to the MIYFS Emergency Assistance Fund and the Food Card Program can be made online through the MIYFS Foundation website at
  2. Direct purchase of QFC and New Seasons gift cards ($25 or $50 denominations) are needed as staff are no longer providing food pantry items for food insecure families. Gift cards can be mailed to Youth and Family Services (2040 84th Street SE, Mercer Island, WA 98040) or dropped off in person in the Police lobby white Drop Box. This is doubling as a secure donation drop box. Please mark the envelope as MIYFS Gift Cards, and include your name, address and phone number so we can send you a receipt.
  3. Please practice Social Distancing – every single generation has a role to play, please do your part to keep yourself, your loved ones and our neighbors and friends safe and healthy.

Food Pantry/Emergency and Family Services:

The Food Pantry will hand out grocery store gift cards only (no bagged food) from the Mercer Island Community and Event Center (MICEC) on Wednesdays from 10:00 am-3:00 pm and by appointment as needed. Click here to see where to park at MICEC, remember to have your ID ready.

Food Pantry services are available to all Island residents. If this is your first time visiting the food pantry, please contact Cheryl Manriquez, Emergency Assistance Coordinator at 206-275-7869 or email, beforehand to be added to the approved list.

Community-Based Mental Health Counseling:

Islanders needing services should call the Intake line at 206-275-7657; a staff member will return your call within one business day (allow 24 hours).  Staff is currently providing phone check-ins and teletherapy calls while also working to implement video therapy services. Video conferencing should be operational by Friday, March 27. We’ll keep you apprised if that date changes.

Senior Services

We want to make sure our seniors, high-risk and vulnerable populations are taken care of throughout this unprecedented event – but most importantly we want to make sure they are safe.If you have a personal relationship with a neighbor who falls into these categories, do reach out (preferably by phone) and see if they need help.

The City is working with regional groups like the Red Cross to help our seniors and vulnerable populations.

We encourage our senior population to reach out directly to Betsy Zuber for Case Management, Senior Counseling or financial & food assistance inquiries. She is available at 206-275-7752 or by email

School-Based Mental Health Services:

While Mercer Island schools are closed, the school-based mental health counselors will continue to provide services to students and their families from their school offices. If you have concerns about your child or you need support or resources, please contact your child’s school counselor – click on names below as they are all live links to their email.

Four Elementary Schools:

Mercer Island Thrift Shop Operations:

Mercer Island Thrift Shop operations have been suspended. This includes retail sales and donation center operations.

Three Thrift Shop staff will work individually to continue online sales. You too can patronize the Thrift Shop by making online purchases through our online portal at Mercer Island Thrift Shop and on Poshmark. Our employees are working to add items every day.

Thrift Shop Donations and Community Donation Bins located throughout the Island are both CLOSED. Please no dumping of items on Thrift Shop property.

We will be very appreciative of your donations after the COVID crisis as we bring sales back up, so please hold your gently used items and visit us in the future.

For more information regarding future Mercer Island Thrift Shop operations, please contact: 206-275-7753 or e-mail


VOICE (Volunteer Outreach in Communities Everywhere) and SVP (Summer Volunteer Program) provide structured group community service opportunities to Mercer Island middle and high school age youth.

2020 VOICE/SVP Registration is Postponed!

Registration pages will NOT go live at 10am on March 20th. Please check back for further notices regarding VOICE and SVP and/or email Brittany Aguilar to receive email updates.